Frequently Asked Questions
Everything you need to know about our organic beauty solutions
What makes InaEssentials products unique?
Our products are crafted from 100% organic herbs grown in our family-owned fields. We use traditional distillation methods combined with modern technology to ensure the highest concentration of active botanical ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on the destination and customs processing.
Are your products tested on animals?
No, InaEssentials is strictly cruelty-free. We never test our products or ingredients on animals, and we ensure our suppliers adhere to the same ethical standards.
Can I return a product if it's not right for me?
Yes, we offer a 14-day return policy for unopened and unused items. If you have any issues with your order, please contact our support team to initiate the return process.
Are the products safe for sensitive skin?
Most of our floral waters and oils are designed with sensitive skin in mind. However, we always recommend performing a patch test on a small area of skin before full application to ensure no allergic reaction occurs.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.