Returns & Exchanges
At InaEssentials, we stand behind the purity of our organic beauty products and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of receipt for a full refund or exchange.
Initiate Your Request
Contact our customer support team at support@inaessentials.com with your order number and the reason for your return to receive a return authorization.
Prepare the Package
Securely pack the items in their original packaging, ensuring that the bottles are tightly sealed to prevent any leakage during transit.
Ship the Items
Affix the provided shipping label or send the package via your preferred carrier to our returns warehouse address provided in the authorization email.
Receive Your Refund
Once our team inspects the returned products, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing